RETURN & EXCHANGE POLICY

Thank you for shopping with Centurian! We sincerely hope that you're satisfied with your purchase. Should there be a factory defect or an incorrect shipment, we'll gladly exchange it at our cost or issue an inhouse credit NO CASH REFUNDS. If necessary to exchange or return an item please note:

*Call (775) 322-5119 within 5 business days from receipt of goods to obtain an "RA" code.
Absolutely no returns or exchanges will be accepted if the package isn't clearly marked with the "Return Authorization code".

*Upon approval, merchandise meeting the following criteria may be returned (freight prepaid) for an exchange or inhouse credit only. NO CASH REFUNDS.

*Returned merchandise must be in the original box and in mint condition with any and all tags attached.
*Include a copy of the yellow shipping invoice which accompanies your merchandise.
*Provide a legible explanation or a separate piece of paper.
*All returns and exchanges must be received by Centurian within 20 business days from invoice date. The entire process, after our receipt of merchandise, may take up to 45 business days.
*A restocking fee of 15% per item (20% for all "unworn" pairs of shoes/boots) will be assessed on all returns.
*Shipping and handling fees are non-refundable. Additional shipping and handling fees are required to process all exchanges.

Under no circumstances may the following merchandise be returned:

*No returns on magazines, books, calendars (printed matter) or videos (unless factory defective).
*Due to Health Regulations any item that may have come in contact with a persons skin is nonreturnable!
*No returns are accepted on items of a transforming nature (e.g. vitamins/hormones, makeup, silicone breasts, wigs and gaffs.
*No returns are accepted on novelty items of any kind (e.g. toys, whips, chastities, paddles, bondage restraints including gags, metal bars and body jewelry.

MERCHANDISE NOT MEETING THE ABOVE CRITERIA WILL BE REFUSED!

ALTERATIONS

*All clothing are made to order, as such they are nonreturnable. Please provide accurate measurements. In the event of your merchandise not fitting properly it's possible that it may be altered for a fee. The minimum alteration fee is $25.00. You must call
(775) 322-5119 for authorization and fee estimate.

If you have any questions regarding merchandise that may be returnable or need alterations please call (775) 322-5119 Monday-Friday 9am-9pm PST,
Saturday 9am-6m PST and Sunday 11am-6pm PST.

Thanks again for ordering with us here at Centurian Publishing!

Sincerely

Centurian's Mail Order Dept.
Other options to contact us:
Fax: (775) 322-6362
E-mail: sales@centuriandirect.com

**NSF CHECK FEE $10.00**